Privacy Policy

Welcome to Tutors IQ Academy!

At Tutors IQ, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website and services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and location when you register or fill out a form.
Account Information: Usernames, passwords, and preferences.
Usage Data: Pages visited, time spent, IP address, browser type, and device information.
Communication Data: Messages exchanged between students and tutors on our platform.
Payment Information: If you make or receive payments, we may collect transaction details via secure third-party payment processors.

How We Use Your Information

We use your information to:

Create and manage your account.
Connect students with suitable tutors.
Facilitate communication and bookings.
Improve our website and services.
Send important updates and service-related communications.
Ensure safety, security, and fraud prevention.
Comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information with:

Tutors or Students: When necessary to match and facilitate lessons.
Service Providers: For hosting, analytics, customer support, and payment processing.
Legal Authorities: If required to comply with applicable laws or enforce our policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience.
Analyze site traffic and performance.
Remember your preferences.

You can control cookies through your browser settings.

Data Security

We use administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights and Choices

Depending on your location, you may have the right to:
Access or update your personal data.
Request deletion of your account and associated data.
Withdraw consent or object to data processing.
Request a copy of your stored information.

To exercise any of these rights, contact us at Iqtutorsacademy@outlook.com.

Children's Privacy

Tutors IQ is designed to support the learning needs of children. We take special precautions to protect the personal information of children using our platform.

We collect only the necessary information required to create accounts and facilitate tutoring services, such as name, grade level, and contact details.
Parental or guardian consent is required before collecting any personal data from children under the age of 13 (or the applicable age of consent in your jurisdiction).
Parents or guardians may review, update, or request deletion of their child’s personal information at any time by contacting us at Iqtutorsacademy@outlook.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

Teacher Privacy

TutorsIQ also collects and processes information from teachers and tutors who use the platform to offer educational services.

This information may include:

Full name, email, phone number, and profile photo.
Educational background, qualifications, and subjects taught.
Verification documents such as ID, degrees, or certifications.
Location preferences, availability, and teaching experience.
Communication and session history with students.

We use this information to:

Verify tutor identity and qualifications.
Match teachers with appropriate students.
Display public teaching profiles on the platform (excluding sensitive personal data).
Facilitate communication and scheduling.
Improve tutor discovery, performance, and feedback.

Tutors may update their profile or request deletion of their data at any time by contacting us at info@tutorsiq.com. We will never sell or rent teacher information to third parties. Any sharing with service providers (e.g., payment processors or background check services) is limited to what’s necessary for the functioning of the platform.